Frequently Asked Questions

The first number (20W or 10W) indicates cold-weather viscosity — how easily the oil flows at startup. The second number (50 or 40) indicates viscosity at operating temperature. A 20W-50 is a thicker, mineral-based oil suited to older, air-cooled engines like the Honda CD 70 and CG 125 that run at higher temperatures. A 10W-40 synthetic is a thinner, more advanced formula ideal for modern fuel-injected engines like the Honda CB 150F and Yamaha YBR 125, offering better cold starts, fuel efficiency, and engine cleanliness.

Yes. Both Enilive motorcycle oils — the i-Ride Moto 20W-50 and i-Ride PG 10W-40 — carry the JASO MA2 certification. This certification specifically confirms that the oil will not cause clutch slip in motorcycles with wet clutch systems, which is the standard design for bikes like Honda, Yamaha, and Suzuki models sold in Pakistan.

No. Car oils are not suitable for motorcycles. Car engine oils contain friction modifiers that reduce clutch performance in motorcycles with shared oil systems — causing dangerous clutch slip. Always use a motorcycle-specific oil with a JASO MA or MA2 rating for your bike. Use our Oil Finder on the homepage to get the correct product for your specific vehicle.

API SP is the latest and highest performance classification from the American Petroleum Institute for petrol engine oils (as of 2020). It offers improved protection against low-speed pre-ignition (LSPI) in modern turbocharged engines, better oxidation stability, and enhanced sludge and deposit control compared to older API grades (SN, SM, SL). Enilive i-Sint 0W-20 and 5W-30 meet API SP standards.

General guidelines for Pakistani conditions:

Motorcycles (Mineral 20W-50): Every 1,000 – 1,500 km or 3 months, whichever comes first.
Motorcycles (Synthetic 10W-40): Every 2,000 – 3,000 km.
Cars (Semi-Synthetic 10W-40): Every 5,000 km or 6 months.
Cars (Fully Synthetic 5W-30 / 0W-20): Every 7,000 – 10,000 km.

Always follow your vehicle manufacturer's recommendation in the owner's manual. If you drive in heavy traffic daily or in extreme heat, lean towards the shorter interval.

The fastest way is via WhatsApp. Message us at +92 300 1234567 with your vehicle type, the oil you want, your quantity, and your delivery address. We confirm stock and pricing, you pay, and we dispatch. You can also use the Oil Finder on our homepage to identify the right product first, then click "Buy on WhatsApp" from the result.

We currently accept:

Bank Transfer – HBL, Meezan, UBL (account details shared on WhatsApp after order confirmation)
JazzCash & EasyPaisa – Mobile wallet transfers
Cash on Delivery (COD) – Available in selected cities for orders under Rs. 5,000

Payment must be completed before dispatch for all non-COD orders.

Yes. Bulk pricing is available for orders of 10 litres or more of a single product. Contact us on WhatsApp or email us at info@lubrifix.pk to discuss quantity, pricing, and delivery options for your workshop, fleet, or business.

Yes. We deliver to all cities and towns in Pakistan via TCS, Leopards, and M&P courier services. Delivery times vary by location — major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan) typically receive orders in 2–3 business days. Other cities and remote areas take 4–6 business days.

Shipping charges vary by courier and destination. As a general guideline:

Major cities: Rs. 150 – Rs. 250
Other cities / remote areas: Rs. 300 – Rs. 450

Free shipping is available on orders of Rs. 3,000 or above in major cities. Exact shipping cost is confirmed when you place your order on WhatsApp.

Once your order is dispatched, we send you a tracking number via WhatsApp along with the courier company name (TCS, Leopards, or M&P). You can track your parcel on the courier's official website using that number. If you have questions about your shipment, message us anytime.

Yes, if the product is unopened, sealed, and in its original condition. Contact us within 7 days of receiving your order via WhatsApp or email. We will arrange a return and either exchange it for the correct product or issue a refund after inspection. Return shipping costs for wrong-order cases are the customer's responsibility unless the wrong product was sent by us.

Contact us immediately — within 24 hours of receiving the package — with photos of the damage or incorrect item via WhatsApp. We will arrange a full replacement or refund at no additional cost to you, including return shipping. We take full responsibility for packing errors or transit damage.

No. For hygiene and safety reasons, we cannot accept returns of opened or partially used oil products. If you are unsure which oil is right for your vehicle, please use our Oil Finder or contact us on WhatsApp before placing your order — we are happy to advise.